VAR B · FIELD STATEMENT · BRAND
Conversational research platform

Stop asking questions.
Start listening where they already are.

Rival turns the conversational platform mass-panels couldn't be into a research operating system — and shows you exactly what your customer is thinking, in their own language.

User · just nowI don't read product reviews. I literally watch the unboxing on TikTok.
Rival AI · synthesizingPattern: 78% of Gen-Z surveyed bypass on-site reviews entirely. Video proof > written.
User · 12sIt's not about price. It's about whether my friend group has signed off on it yet.
Rival AI · themeSocial validation as gatekeeper to consideration set — recurring across categories.
User · just nowThe brand could double the price tbh — if it kept the community.
Trusted by insight leaders at
SAMSUNGKELLANOVAMARS WRIGLEYPayPalMcCORMICKLENOVODIAGEO

A platform built for how people actually communicate.

Rival is engineered for the way insights teams have to work — fast, mobile, and in the moment your customer is forming the opinion. Three products. One conversational research operating system.

01 · Conversational surveys

Mobile-first surveys

Reach consumers in the moments where opinions actually form — on mobile, on chat, on their terms.

87% completion. response.
02 · Quant + qual + video

Quant, qual, video

Ask the whole question in a single layer. Watch faces. Read words. See the data. Go deeper without rebooking.

"I saw it on her stories first" — auto-themed across 412 responses
03 · Always-on AI

Analysis that acts

AI-powered theming, automated reads, and patterns surfaced before you'd see them in a static dashboard.

1.2hr from field close to readout — average across last 60 studies

Faster research. Richer insights. More impact.

60min
From research live to answer in hand. Not weeks. Not days. An hour.
8×
More engagement than legacy surveys. Mobile chat beats clipboard.
"Faster than any panel we've ever fielded against."
4×
More qualitative depth without scheduling a single focus group.
AI · agile insights

AI you can trust in the field & in the boardroom.

Purpose-built AI for insight teams: trained on conversational data, governed by human researchers, and explainable when stakeholders push back.

"It's refreshing to work with a partner designing AI solutions that amplify what researchers do best. The first platform that's made me feel optimistic about AI, by researchers for researchers."

Audrey Cochran
Director Foresight + Innovation, P&G

Purpose-built for any audience or research need.

From always-on insight communities to one-off agile sprints — Rival adapts to the speed and depth of the question you're asking.

Insight

Insight Communities

Always-on access to a living, breathing panel of real customers — engage in your category, your language, and your moments.

"Yesss this is exactly the stuff I never see in panels"
Explore communities →
Agile

Agile Studies

Get one-off, in-the-moment studies live in under an hour — with the same conversational rigor as our enterprise platform.

See agile in action →
Voice

Voice of Market

Conversational research panels built to listen to the people defining the next category curve — Gen Z, beauty, AI, finance, gaming, more.

Browse panels →
Predict

Brand Experience Predictor

The full toolkit to model — and then engineer — the way consumers will experience your brand 6, 12, 36 months from now.

Predict experience →
Built for insight leaders in

Your insights are only as trusted as your audience.

CPG · Beauty
B2B · Finance
Tech · Gaming
Health · Media
P&G · Gen Z Beauty

"Honestly the eyeliner is whatever — I'm here for the way it feels like the brand actually gets it."

What insight leaders are saying

The partner insight leaders turn to across CPG, financial services, tech, health & media.

★★★★★

"Launching our insight community on Rival has been the difference between us being a research function and us actually shipping strategy."

Kati LaBeaume
Sr. Director, Strategic Insights · Henkel
★★★★★

"I never call Rival a vendor. They're a partner in every sense — strategic, fast, and genuinely interested in the answer being right, not just the deliverable being on time."

Mary Anne FitzGerald
VP Consumer Insights · Mars Wrigley
★★★★★

"The conversational aspect of Rival's chat makes our census-and-set research in general much more rigorous to actually consumers, especially when designing programs from scratch."

Sofia Gomez Garcia
Consumer Insights Lead · Diageo

Flexible support that fits the way you work.

Self-serve, full-service, or somewhere in between. Rival's three engagement tiers let you choose how much of the journey we run with you.

01

Do it yourself

Self-serve platform access with on-demand training. Built for embedded research teams who run their own programs.

02

Do it together

Co-pilot model. You bring the question, we bring methodology, analysis, and a researcher in your back pocket.

03

We'll do it all

Fully managed. End-to-end research operations. From design through readout — we run it, you ship the strategy.

See engagement tiers →
Industry recognition

Rival is a trusted leader in market research software & services.

GRIT
2024
GRIT
2025
GRIT
2026
★★
TOP 50
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